Let’s be real. AI used to sound like some Silicon Valley fantasy cooked up by guys in hoodies trying to build the next Skynet.

But today?

It’s in your workflows. Your follow-ups. Your missed calls.

And if you’re using HighLevel (or planning to), AI isn’t just a bonus anymore—it’s mandatory if you want to stay competitive.

So let me break it all down for you—without the tech jargon, without the fluff.

AI Isn’t Magic—It’s a Power Tool

People treat AI like it’s some mysterious force when in reality, it’s just another tool in your business toolbox.

🔨 You wouldn’t try to hammer a nail with a screwdriver, right? Same goes for AI.

Here’s the trick: Match the right AI tool to the right job.

Some of the best use cases we’ve seen:

• ✨ Workflow Automation: Have AI trigger follow-ups, qualify leads, or organize pipeline stages.
  
• 📞 Customer Support: Use Missed Call AI (MCAI) to instantly text back leads when you miss a call. Instant credibility boost.
  
• ✍️ Content Creation: Tools like ChatGPT, TextCortex, and Hey Levi can crank out emails, blogs, and client materials without lifting a finger.

AI isn’t replacing people—it’s replacing repetitive tasks that people hate doing.

Voice AI: Simplify or Die

Let’s talk Voice AI, because this is where most people trip.

You build some crazy flow with 9 conditional branches, 12 open-ended prompts, and expect AI to read your mind… then it fails. Of course it does.

Here’s what I learned that changed everything:

The more complicated you make the prompt, the dumber the AI gets.

💥 Oof. That hit me hard.

If your workflow depends on AI “understanding urgency,” just ask the caller: “Is this urgent? Yes or no?” 

Done. Binary logic. Clear path. No weird guessing games.

🧩 Pro tip: Hard-code your emergency responses. Route urgent calls to a human, not an AI script.

From Encyclopedias to Google to… This

AI is just the next logical step. We went from encyclopedias, to search engines, and now we’ve got AI writing answers for us.

Boom. No need to overthink it.

We’re not dealing with “self-aware robots” (yet). We’re just using smart tools to get better, faster, and more efficient at what we already do.

Want AI to Actually Work? Follow These Rules:

Here’s your cheat sheet:

✅ Keep prompts simple. Don’t make the AI do mental gymnastics.
✅ Assign clear roles to each tool. ChatGPT for long-form, TextCortex for short-form, Hey Levi for call summaries.
✅ Use AI for boring stuff. If it’s repetitive, it’s ripe for automation.

Cool Free Thing

Before you can help businesses with your service, you need to establish trust.

And the fastest way to earn that trust? ⭐️ Testimonials.

In the spirit of giving, I’m hooking you up with my team’s Testimonial Workflow—the exact process we use to collect, edit, and organize killer testimonials (without annoying clients or chasing them down).

👉 Get the free walkthrough here

Want More Stuff Like This?

If you’re into tips, tools, and proven shortcuts for scaling with HighLevel, you need to check out hlprotools.com

We’ve got the templates, workflows, and plug-and-play systems that turn HighLevel from “I think it’s working?” to “This thing runs my whole business.”

Go grab the good stuff.