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AI in HighLevel: The Guide to Actually Using It in Your Business

AI is everywhere right now.

You can’t scroll three swipes without someone yelling “ChatGPT this” or “automation that.” But here’s the thing:

Most people overcomplicate the crap out of it.

So in this post, I’m gonna show you exactly how I use AI inside HighLevel to get real results without needing a PhD or selling your soul to the robots.

First: AI Is a Tool, Not a Magic Wand

If you treat AI like it’s gonna solve everything with a single click, you’re setting yourself up for disappointment (and probably a few broken workflows).

AI is like a power tool—you still have to aim it, guide it, and know what the heck you want it to do.

The good news? With a little strategy, it’s ridiculously useful inside HighLevel.

Here’s How I Actually Use It (And You Can Too)

If you’re trying to figure out where to start, here are 3 killer ways AI fits right into your HighLevel setup:

🧠 1. Educate Your Team (And Yourself)

Before you go wild with automations, make sure your team knows what AI can do—and what it shouldn’t do.

AI is data-driven, not psychic. It follows rules. It doesn’t read vibes.

So things like voice AI? It works best when you keep prompts tight and simple. Too many open-ended instructions and it’ll go full spaghetti-mode.

Pro tip: Make yes/no or multiple-choice decisions part of your workflow logic.
It gives the AI a much higher chance of getting it right.

🧪 2. Experiment with the Right Tools

There are a million AI platforms out there… but these are the ones I actually use in my business:

  • 💬 ChatGPT – For writing landing page drafts, answering FAQs, summarizing meetings.
  • 🧠 Hey Levi – For real-time call summaries and assistant-style follow-ups.
  • 📝 TextCortex – For quickly cranking out blog posts, social captions, and email copy.

Key tip: Give each tool a job description—don’t expect one tool to do everything. That’s how things break.

3. Use AI to Build Faster, Not Lazier

AI isn’t a shortcut to skip work. It’s a tool to help you scale faster by taking repetitive stuff off your plate.

Use it to:

  • ✍️ Auto-generate content outlines
  • 🗂️ Organize leads or pipeline stages
  • 📞 Reply to missed calls instantly with MCAI
  • 📆 Schedule follow-ups automatically

The result? More bandwidth, less burnout, happier clients. And yeah—you look like a genius.

Final Thought: It’s Not the Future. It’s Right Now.

Stop waiting. Stop overthinking.

The business owners who win in the next 12 months? They’re the ones using AI today—not debating it.

Start small, stay curious, and remember: Simple wins. Every time.

Cool Free Thing

Before you can help businesses with your service, you need to establish trust. The quickest way to do that? ⭐️ Testimonials.

In the spirit of free stuff… I want to give you my team’s Testimonial Workflow. This thing makes collecting, editing, and organizing testimonials so easy, it’s basically cheating.

👉 Get the free walkthrough here

Want More Tools Like This?

If this helped, there’s a whole vault of templates, workflows, and HighLevel shortcuts waiting for you at:

👉 hlprotools.com

Go grab the stuff that actually moves the needle. You’ll thank yourself later.

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevel®.

About HL Pro Tools

HL Pro Tools is the only white label HighLevel® support with a money back guarantee to help your agency sell more & retain clients longer.

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevel®.