AI feels like magic until it doesn’t. One minute it’s solving world problems, the next it’s fumbling a basic phone call.
But when you use it right—especially inside of HighLevel—AI can save your team hours and make you money on autopilot.
I was on a Zoom call with Mario Aldayuz (Head of Partnerships at HL Pro Tools), and he broke down how AI—specifically Voice AI—can be a game-changer for real estate teams.
No fluff, just actual, usable advice. So I’m sharing it here for you👇
Real Estate Has a Routing Problem
If you’re in real estate, you already know the deal:
People call in all the time, and what they want can vary wildly.
- “I’m ready to buy.”
- “I’m thinking about selling.”
- “Do you handle commercial?”
- “Is that property still available?”
But here’s the thing: you don’t need your top agents fielding every call. You just need smart routing that gets the right person on the phone—fast.
This is where Voice AI inside HighLevel absolutely shines.
How to Use Voice AI Without Breaking Things
Mario gave some no-nonsense advice during the session:
“The more complicated you make it, the more it breaks.”
🤯 That hit.
So if you’re building workflows that require the AI to guess intent or parse a long rambling voicemail… you’re setting yourself up to fail.
Here’s what works better:
Keep it simple.
Ask binary questions. Things like:
👉 “Are you buying or selling?”
👉 “Do you want to speak with our buyer’s agent or seller’s agent?”
Clear inputs = cleaner workflows.
And when you pair this with HighLevel’s internal call transfer tools, you can route people like a pro—without needing a full-time receptionist.
Turn Workflows Into Revenue Machines
Beyond just routing calls, Voice AI can actually grow your business if you build with that in mind.
A few quick wins Mario mentioned:
📞 Referral Pathways
Ask: “Do you know someone else looking to buy or sell?”
Then trigger a text or email with a referral link. Boom—lead gen built into every call.
💬 Instant Follow-Ups
After a call, send an automated text that summarizes the convo and includes a next step (e.g., book a showing, upload docs, schedule a valuation).
🔗 Upsell Opportunities
Use AI to flag certain keywords like “staging,” “financing,” or “moving” and push relevant offers or partners.
This isn’t about making AI feel human. It’s about making it useful.
Want to Actually Make This Work?
Here’s the deal: most people build AI workflows like a science project. You don’t need complexity—you need clarity and conversion.
That’s what we do over at hlprotools.com. Whether it’s real estate workflows, MCAI setups, or content automation, we help HighLevel users stop spinning their wheels and start scaling like pros.
Cool Free Thing: Get My Testimonial Workflow (for Free)
Before you can help more clients, they need to trust you.
And the fastest way to earn that trust? ⭐️ Testimonials.
So here’s a freebie I think you’ll love:
My team’s full Testimonial Workflow—the exact process we use to collect, edit, and organize social proof on autopilot.
✅ No awkward email asks
✅ No sticky notes
✅ No tech headaches
It’s free, it’s smooth, and it builds instant credibility.
