There’s nothing worse than getting stuck in setup hell with no one to ask for help.
That’s why we hosted an open mic Zoom training with our Head of Partnerships, Mario Aldayuz, where he went full HighLevel ninja and knocked out question after question live on the call. 👊
This blog post? It’s a highlight reel of the most 🔥 moments—aka the stuff that’ll save you hours of frustration and possibly therapy.
Let’s dive in.
“How Do I Get Rid of Afterpay in Stripe?”
If you’ve ever had clients wonder why Buy Now, Pay Later options pop up in your checkout when you never added them… you’re not alone.
Mario’s take: Some settings in Stripe just don’t live inside your dashboard. You’ll need to message Stripe support directly and ask them to disable those extras (like Afterpay or Klarna) manually.
Pro tip: Always test your checkout flows in incognito mode. Surprises love to hide there.
“Where’s My Agency ID for API Integrations?”
You’re trying to connect some custom tech wizardry and HighLevel’s like, “Cool. Just drop your agency ID in here…”
Cue the head scratching.
Mario’s solution:
Open your browser’s Developer Tools (right-click > Inspect > Network tab), reload your HighLevel dashboard, and search for any request that includes “/agencies/”. Boom—you’ve got your ID.
🖤 Pro tip: Save it somewhere safe. You’ll need it again for Zapier, API calls, and other integrations.
“Should My Virtual Assistant Have Admin Access?”
Short answer?
No. Just no.
Mario didn’t sugarcoat it: Giving VAs or freelancers full access is a security time bomb. Instead:
✅ Use custom roles to limit access
✅ Turn off visibility for billing, automations, and settings
✅ Or better yet, hire trusted white-label partners like HL Pro Tools or Extendly who already know how not to break stuff
Pro tip: If you wouldn’t hand someone the keys to your house, don’t give them your admin login.
Other Quickfire Q&A Nuggets
🛑 “My domain won’t connect.” → Use Cloudflare. It fixes 90% of DNS issues.
📲 “My email deliverability sucks.” → Check your SPF/DKIM/DMARC. And stop sending from hello@.
🎨 “How do I make my portal actually look cool?” → Use the HL Pro Tools Theme Builder. It’s built for this.
Cool Free Thing: The Testimonial Workflow
Before people will pay you, they need to trust you. And the fastest path to trust?
👉 Testimonials.
So I want to give you my team’s full-blown Testimonial Workflow—the exact system we use to:
✅ Collect testimonials automatically
✅ Edit and polish them up (without chasing people down)
✅ Plug them straight into funnels, websites, emails—wherever social proof can do its magic
🎉 Grab the free walkthrough here
This thing turns client love into conversions. Steal it. Use it. Win with it.
Want to Improve Your Setup?
We help agencies:
✔️ Avoid tech nightmares
✔️ Build scalable SaaS offers
✔️ Launch and grow faster using HighLevel the smart way
Let’s get your agency humming—without the headaches.
