Let’s be honest — billing inside HighLevel used to be the part of the platform we didn’t exactly brag about. 😅
I’ve heard the gripes, I’ve lived the pain… slow invoice downloads, confusing subscription management, and way too many support emails from clients asking “where’s my receipt?”
But that just changed. Big time.
In a recent live session hosted by Mario Aldayuz, Head of Partnerships over at HL Pro Tools, he unpacked some of the most exciting recent HighLevel updates.
Billing? It got a serious glow-up. Here’s everything you need to know.
Lightning-Fast Invoices (Like… for Real)
You know how invoice downloads used to take 30 seconds? Yeah, painful.
Now? ⏱️ Just 4 seconds. That’s not just faster — that’s “blink and it’s done” speed.
So if you’ve got clients who download invoices for bookkeeping, taxes, or just because they like to feel official — they’ll notice this.
Pro Tip: Fast billing = more professional vibes. Even small UX wins like this make your agency feel next-level legit.
Branded Invoice Prefixes = Cleaner Systems
Ever have a client ask, “Hey, why does my invoice say HL-INV instead of something from your agency?”
Now, you can customize the invoice prefix to match your brand.
Think:
- REV-2025-001
- MKTG-INV-0045
- Or whatever fits your agency vibe
It’s small, but trust me, this kind of polish matters when you’re charging premium rates.
Clients Can Cancel or Upgrade on Their Own
This one’s big.
Instead of your inbox getting flooded with “Can you cancel my subscription?” or “I want to upgrade, how do I do that?”.
Clients can now manage their own subscriptions directly from their billing page.
They can:
✅ Cancel subscriptions
✅ Upgrade plans
✅ View billing history
✅ Download receipts
It’s self-service without feeling impersonal — and it’s a huge relief for both you and your clients.
Why This Matters (Way More Than You Think)
Smooth billing might not sound sexy… until it starts costing you clients.
Here’s the thing:
Clients don’t leave because your landing pages are average. They leave when basic things — like getting an invoice or canceling a subscription — are annoying.
HighLevel just solved that. And if you’re running a white-label agency, you need to be first in line to turn these upgrades on.
Here’s what you’re getting:
🚀 Faster processes
🔒 Cleaner, branded communication
🧘 Less client friction
🙌 Fewer support headaches for you and your team
What You Should Do Right Now
✅ Log in to your HighLevel agency view
✅ Go to your billing settings
✅ Update your invoice prefix
✅ Make sure Google Login (and other client conveniences) are enabled
✅ Send a quick email or Loom to clients showing them how to manage their own billing
This isn’t just about making things “easier.” It’s about looking like the professional agency you actually are.
Want More Power Moves Like This?
I’m always diving into the good stuff — the underrated HighLevel features, the newest updates, and the smartest ways to use them to grow your agency.
If you’re serious about scaling (without burning out), head over to hlprotools.com.
