If you’re using HighLevel, you know how powerful this platform is—it’s got everything from CRM management to custom automation.

Every now and then, even seasoned users like Andrew hit a roadblock. 

During a recent HL Pro Tools troubleshooting session, Andrew came across a tricky issue involving Custom Objects—a powerful yet still evolving feature within HighLevel. 

This feature promises to link data points (like properties) with contacts (like landlords) automatically, but the limitations in automation meant that a lot of manual work was required. 🤔

This post is all about how Andrew overcame that challenge, how Mario Aldayuz, Head of Partnerships at HL Pro Tools, showed him a clever workaround that you can apply to your own HighLevel setup.

The Challenge: Custom Objects and Automation Roadblock

So, what was the problem? Andrew, a more advanced user, was trying to streamline his workflow by automating the association of custom objects (think: properties or subscriptions) with contacts (like landlords or clients).

But here’s the catch: While HighLevel allows you to create custom objects, it doesn’t yet offer the level of automation needed to automatically link those objects to contacts without some serious manual input.

This meant Andrew’s process was slow and inefficient, which can be a real pain when you’re trying to scale.

The Solution: The Boomerang Hook (AKA API Magic)

Mario, the mastermind behind HL Pro Tools, had a trick up his sleeve: the Boomerang Hook. 🎣

Here’s how it works:

1. Use HighLevel’s API and webhooks: Mario recommended sending contact data (like landlord info) to an external system via an API or webhook.
   
2. Send it right back to HighLevel: Once the data is processed externally, you send it right back into HighLevel to automatically associate the custom objects with the contacts. This method works as a dynamic link, making it almost like a “boomerang” that goes out and comes back, but better because it saves you time! 🌀
   

With this approach, Andrew didn’t need to rely on manual entry for each contact-object association. He could set up a dynamic, automated process, even if the current version of HighLevel didn’t support this kind of workflow natively.

Key Takeaways You Can Apply Right Now:

• Custom objects are powerful but limited: They can store data like properties, but automation to link them with contacts isn’t fully built out yet. 📦
  
• APIs and webhooks to the rescue: Mario’s Boomerang Hook uses HighLevel’s API and webhook functionality to work around the limitations and create automated associations. 🔗
  
• Creativity is key: HighLevel is evolving quickly, but in the meantime, creative workarounds like this can make your processes run smoother until the feature is fully enhanced. 💡

Actionable Tips for Your Own Workflow:

1. If you’re using custom objects: Start thinking about how you can use webhooks and APIs to automate connections between your objects and contacts. 🔄
   
2. Set up external systems for data processing: If needed, consider using a third-party tool or integration to manage the heavy lifting until HighLevel offers a native solution. 🌐
   
3. Stay updated: HighLevel is constantly improving, and features like this will eventually evolve. Until then, play with creative solutions to make your workflow more efficient! ⏩

Ready to Get the Most Out of HighLevel?

If you’re struggling with Custom Objects or other HighLevel features, don’t sweat it,  we’re here to help you!

Whether you need help troubleshooting, brainstorming workarounds, or exploring new features, we’ve got your back. 👊

Check out HL Pro Tools to learn more, and let’s supercharge your HighLevel setup today!