Let’s be honest—HighLevel is a beast, in the best way. But when you start digging into the API to build cool automations, it can feel like you’ve stepped into a maze with no map. 😵‍💫

That’s exactly why we hosted a jam-packed Zoom session with Mario Aldayuz, our Head of Partnerships and resident API whisperer at HL Pro Tools. The focus? Getting real about HighLevel’s API challenges—and how to navigate them like a pro using tools like N8N.

If you’ve ever:

• Hit a wall trying to create templates programmatically
  
• Spent way too long figuring out what an endpoint actually does
  
• Or wished for just one more line of documentation…

This one’s for you. 👇

First Things First: Why N8N?

Before we dive into the API side of things, quick refresher: N8N is like Zapier’s smarter, open-source cousin—and it costs a fraction of the price. That alone makes it a no-brainer for agencies scaling with HighLevel.

But where it really shines is when you hit the API wall. Because N8N doesn’t rely on pre-built integrations—you can go straight to the API using its HTTP module and control the flow exactly how you want.

The Real Talk on HighLevel APIs

HighLevel gives us a lot—but let’s not pretend the API docs are winning any UX awards.

Mario broke it down like this:

🧩 Challenge: Some endpoints work, some are undocumented, and some just behave differently than expected.

🛠️ Solution: Test, test, test.
He recommends tools like Postman and N8N’s built-in HTTP module to trial your requests and find what’s really happening under the hood.

🗣️ Pro Tip: If an endpoint’s not acting right, don’t be afraid to ping HighLevel support or post in the dev group—they can sometimes confirm undocumented behavior or fixes.

API Troubleshooting Cheat Sheet

Want to save yourself hours of banging your head against the keyboard? Here’s the quick-and-dirty list Mario shared during the session:

✅ Use N8N to make direct API calls
N8N doesn’t need the endpoint to be “officially” supported. Just point it at the URL and pass your API key.

✅ Test with Postman first
It’s easier to isolate variables and troubleshoot request bodies before you embed it in a workflow.

✅ Look at real HighLevel behavior
Can’t find something in the docs? Try doing it manually in HighLevel, then inspect the request in your browser’s dev tools. Reverse-engineer it.

✅ Document your workflows
If you finally figure something out, WRITE. IT. DOWN. Future you (and your team) will thank you.

Our Take

Look—I’ve seen the good, the bad, and the API weirdness inside HighLevel. But here’s the thing:

Every one of those “challenges” is also an opportunity to build something custom that your competitors can’t touch.

When you lean into tools like N8N and learn to work with the quirks, you unlock a level of flexibility that makes your agency 10x more scalable and 10x more valuable to your clients.

Final Thought: Don’t Fear the API

Yeah, the docs could be better. Yeah, there’s a learning curve.
But with the right approach, HighLevel’s API becomes one of your greatest growth assets—and not just a roadblock you dread touching.

So if you’re ready to build smarter workflows, ditch Zapier costs, and scale your agency the right way…

👉 Head over to hlprotools.com and grab the tools, automations, and support that’ll help you stop duct-taping things together and start building like a pro.