Let’s talk about the two most confusing things for new HighLevel users:

1. DNS
2. SaaS configuration
   …aka the stuff that makes people yell “I hate tech” and open a support ticket at midnight.

If that’s you—breathe. 

You’re not broken. HighLevel’s powerful, but the setup can get a little tricky.

So we hosted a Zoom training with my guy Mario Aldayuz (Head of Partnerships at HL Pro Tools), and it was 🔥. 

We walked through the exact fixes, tools, and settings you need to avoid the oh-crap-why-is-this-broken spiral.

Let me break it down for you.

 DNS Isn’t Magic—But It Can Feel That Way

If your domains aren’t behaving… you’re not alone.

One agency owner on the call, Julia, ran into a super common issue:
👉 SSL wouldn’t verify on her dedicated domain. Brutal.

Here’s what Mario recommended:

🔧 Switch to Cloudflare – Seriously. It makes DNS cleaner, faster, and 10x easier to manage than your registrar’s clunky UI.
🧪 Use What’s My DNS – Before you panic, check propagation and confirm your DNS records are live around the globe.
🧼 Keep your A and CNAME records clean – No duplicates, no conflicts. Just tidy records that point where they should.

Pro tip: If you’re fighting with SSL or domains—go Cloudflare, every time.

SaaS Mode Setup: The Right Way (So You Don’t Blow Up Billing)

SaaS Mode is one of the best parts of HighLevel…
If you configure it the right way.

Here’s where people usually mess it up:

❌ Turning on SaaS Mode before setting up products
❌ Not testing pricing plans with a sandbox account
❌ Importing Stripe products incorrectly
❌ Not reviewing funnel logic before real users hit it

Here’s how to fix it (the Mario way):

✅ Import your Stripe products FIRST
✅ Map those to your plans inside HighLevel BEFORE turning SaaS Mode on
✅ Test the funnel like a client would—that includes login flows, access levels, and onboarding sequences
✅ Price simply—don’t get too clever with features or upsells until the foundation works

Pro tip: SaaS mode isn’t “set it and forget it.” It’s “test it and tweak it until it’s airtight.”

Quick Tools You Should Bookmark

• Cloudflare – DNS made easy
  
• What’s My DNS – Propagation checker
  
• Stripe Test Mode – Where all good pricing plans are born
  
• HL Pro Tools Theme Builder – Custom dashboards that look legit

Mario’s Reminder That Hit Me in the Feels:

“Your setup today determines whether you’re building an agency or building headaches.”

Couldn’t have said it better myself.

Cool Free Thing: Steal Our Testimonial Workflow

Before people pay you, they need to trust you.
And testimonials? That’s your shortcut to instant credibility. ⭐

We use a simple but powerful workflow that collects, organizes, and formats testimonials automatically.

Now I’m giving it to you. Free.

✅ Automates the ask
✅ Cleans up the copy
✅ Drops them right into your funnel, email, or site

🎉 Grab the free workflow here

Want Help Making This Stuff Work?

We help agency owners:

✔️ Nail their setup
✔️ Avoid costly tech mistakes
✔️ Launch and scale with HighLevel the smart way

👉 Visit hlprotools.com 

Let’s get your tech stack tight—so you can focus on growth, not guesswork.