Real estate is chaotic.
Leads call at all hours. Buyers want one thing, sellers want another. And your calendar? Packed tighter than an open house on a Sunday afternoon.
But here’s the good news: HighLevel Voice AI can actually help (if you know how to set it up right).
In a recent live session with Mario Aldayuz, Head of Partnerships at HL Pro Tools, he talked about how to use Voice AI inside HighLevel to clean up your real estate workflows, boost client satisfaction, and stop dropping leads.
The gold that came out of it? Unreal. Let’s go 👇
Real Estate’s Secret Weapon: Voice AI (Done Right)
Realtors aren’t just salespeople—they’re tour guides, negotiators, therapists, and chaos managers.
So when the phone rings 📞 (again), you need a system that doesn’t just answer, but actually routes people to the right place.
Here’s where Voice AI comes in.
During the session, Mario dropped a truth bomb:
“Most AI fails not because it’s dumb—but because your workflow is trying to be too smart.”
Let that sink in.
The Real Fix? Simplicity.
Let’s say a lead calls your agency. You could build a 15-step Voice AI workflow with if/then trees, NLP training, and a partridge in a pear tree…
Or you could just ask:
“Are you looking to buy or sell?”
…then route the call to the right agent. Clean. Fast. Effective.
💡 Here’s what smart agents are doing:
- 📌 Step 1: Collect basic info first.
Name, reason for calling, timeframe—easy stuff. - 🧭 Step 2: Route based on intent.
Use a simple question like:
“Would you like to speak to a buyer’s agent or a seller’s agent?” - 🤝 Step 3: Deliver a fast connection.
No long menus. No frustrating dead ends. Just… results.
Why Overcomplicating AI Backfires
Trying to make your Voice AI “too smart” actually makes it dumber. (Yeah, I said it.)
Every unnecessary question or fancy logic branch you add?
🎯 Increases failure points.
🎯 Slows down the experience.
🎯 Confuses your leads—and your team.
Instead, focus on building workflows that are crystal-clear and leave no room for interpretation.
“The AI doesn’t need to sound human. It just needs to work,” Mario reminded us.
Real Estate Voice AI: Your Quick-Start Checklist
Here’s your no-fluff blueprint to start winning with Voice AI inside HighLevel:
✅ Use yes/no or multiple-choice prompts—avoid open-ended stuff
✅ Route based on clear answers (buyer, seller, current client, etc.)
✅ Skip fancy logic unless it adds real value
✅ Test it yourself before it ever goes live
Want Voice AI That Actually Works?
Look—I get it. AI can be intimidating. But it doesn’t have to be.
If you want plug-and-play Voice AI workflows, done-for-you real estate snapshots, or just someone to show you how to set up your HighLevel account…
We’ve got the tools, the team, and the know-how to help you turn missed calls into closed deals.
Let’s make tech work for you—not against you.
