Here’s the scenario: You’re making a HighLevel form or survey but you want it to cater to your business needs. Great news! You can create custom fields within your HighLevel form to capture essentially any information you want!

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Here’s how it’s done:

Part 1: Create a Custom Field

Step 1: Go to Settings –> Custom Fields

Step 2: Click “+Add Custom Field”

Step 3: Types of Custom Fields. 

NOTE: Once you create a custom field, you cannot edit the field type. To change it, you will need to delete the field and create a new one. 

• Text – One-line Textbox Field
• Large Text – Multi-line Textbox Field
• Numerical – Number Field
• Phone – Phone Number Field
• Monetary – Monetary Field
• Checkbox – Multi-option Checkbox Field (multiple options can be chosen)
• Single Options – Dropdown Option Field (only one option can be chosen)
• Multiple Option – Dropdown Option Field (multiple options can be chosen)
• Radio – Radio (circular) Button Option Field (only one option can be chosen)
• Date – Date Field
• Textbox List – Textbox List Field
• File Upload – Allows Files to be Uploaded (or required) with submission – Files allowed include PDF, DOC/DOCX, JPG/JPEG, PNG, GIF
• Signature – Signature Field

Step 4: Enter the Name of the Field

• The Name of the Field is what you will see in the contact profile. This is also what will show on the HighLevel form/survey if “Show Label” is enabled. 

Step 5: Enter Placeholder

• Placeholder is what will show in the box (specifically for text or other manual entry fields) in a HighLevel form/survey

Step 6: Enter any other applicable information for the field

Part 2: Utilize Custom Fields

• Drag and Drop From the Custom Fields Section of Form or Survey Builder to Utilize Forms
• NOTE: Custom Fields can also be created within the Form or Survey Builder. They cannot be edited (permanently) or deleted within the Form or Survey Builder. 

Part 3: Edit & Delete Custom Fields

• To either Edit or Delete A Custom Field, navigate back to Settings –> Custom Fields
• Click on the Pencil Icon to Edit a Custom Field
• Click on the Trash Can Icon to Delete a Custom Field
• NOTE: You can also drag and drop the fields to reorder how they are seen in a contact profile under “Additional Info”. Just click on the three horizontal lines on the far left side of each Custom Field and drop it in the order you want. 

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