Let’s be real: HighLevel is insanely powerful, but that power can also be… a little intimidating, especially when you’re trying to do cool automation stuff like AI outbound calls, advanced booking flows, or syncing with tools like N8n.
I recently sat in on a 🔥 Zoom session with our guy Mario Aldayuz (he runs Partnerships here at HL Pro Tools), and the insights he dropped were just too good not to share.
We went deep on Retele, SaaS Mode V2, AI Voice Agents, and how to scale comms without duct-taping a hundred tools together.
Here’s the scoop 👇
Why Retele + HighLevel = Magic for Outbound Calls
One of the big wins Mario covered was Retele’s native integration inside HighLevel. If you’ve ever tried building an outbound call system using third-party tools, you already know the struggle: APIs, webhooks, spaghetti workflows… no thanks. 🙅♂️
With Retele, it’s basically plug-and-play.
You can:
✅ Buy phone numbers directly inside HighLevel
✅ Launch call campaigns (appointment confirmations, follow-ups, reminders)
✅ Skip external tools like N8n—at least to start
This is huge if you’re an agency trying to scale outbound calling without duct tape.
🧠 Pro Tip: Start simple. Use the Retele marketplace app to launch your first campaign, then add complexity only if you need it.
What About Advanced Booking Use Cases?
Now, if you’re building something fancy—like an inbound → outbound follow-up based on missed calls or form submissions—then yeah, you might still want to bring in tools like N8n.
Mario made it clear: Retele covers 80% of use cases beautifully, but for that extra 20% (think: multi-step automation chains, custom lead scoring logic, integrations with weird CRMs), you might still need a little nerd power.
The good news? That’s where the HL Pro Tools crew shines. 💪
SaaS Mode V2 + AI Voice Agents
We also touched on the latest in SaaS Mode V2 and the rollout of smarter AI Voice Agents. If you haven’t played with these yet, you’re missing out. You can set up bots that sound scary human, confirm appointments, and answer FAQs with confidence.
These tools aren’t just cool—they’re revenue multipliers. 💸
TL;DR — Key Takeaways:
Here’s your cheat sheet from Mario’s session:
🟢 Use Retele inside HighLevel to simplify outbound calling
⚫ Start with native tools before you go full automation wizard
🟣 Bring in N8n or other platforms only for hyper-custom flows
🧠 Leverage SaaS Mode V2 and AI Voice Agents to scale smart
💼 Think like a productized agency—build once, sell many times
Ready to Level Up?
If you want to stop piecing together hacks and finally run your agency like a product, you’ve gotta check out hlprotools.com. It’s where all the good stuff lives—done-for-you snapshots, AI tools, integrations that actually work, and direct support from folks who’ve been in the trenches.
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