Setting Up a Voicemail Drop in HighLevel and Voicemail Drop FAQs

Key Takeaways
- A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages in HighLevel.
- The way it works is HighLevel will make a phone call to the selected contact, and then it will immediately drop that phone call and initiate a second phone call (which will put the 2nd call directly to voicemail) in order to leave a voicemail message.
A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages in HighLevel. The way it works is HighLevel will make a phone call to the selected contact, and then it will immediately drop that phone call and initiate a second phone call (which will put the 2nd call directly to voicemail) in order to leave a voicemail message.
Step 1: Create the Voicemail Recording
- Create a voicemail recording using the program of your choice.
- Save it is a .mp3 or .wav file
Step 2: Setting Up the Voicemail Drop in HighLevel
- Open or Create New Campaign.
- Add a new Event. Choice Voicemail
- Add in your recording (mp3 or .wav file only).
- Save.
NOTE: Voicemail drops work approximately 70% of the time. They are a workaround solution to expedite leaving voicemails. Phone carriers don’t generally like the concept so this is a phone carrier ‘trick’ and a workaround.
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