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Stop Playing Calendar Tetris: Meet HighLevel’s Collective Booking

Coordinating a meeting with multiple team members can feel like herding cats 🐱🐱🐱. 

One person’s available at 10, another’s booked until 2, and the third mysteriously “only has time between 11:43 and 12:11.” 🙄

But now? HighLevel dropped a feature that’ll make your life way easier: Collective Booking

And if you run a sales team, support squad, or any kind of group workflow—you’re gonna want to know how this works.

If you want hands-on experience on how to set up a collective booking, here’s an interactive tutorial!

So What Is Collective Booking?

Collective Booking lets you create a shared calendar that pulls in availability from multiple team members—so clients can schedule a time that works for everyone, instantly. 

No back-and-forth. No confusion. No Slack threads that spiral out of control.

It’s perfect for:

  • 🤝 Sales calls that need both an AE and an SDR
  • 🛠️ Tech support that requires a rep + an engineer
  • 🧑‍💼 Interviews where both a recruiter and hiring manager need to show up
  • 💼 Or literally any “2+ people need to be in the room” situation

How to Set One Up (Super Simple)

Here’s the step-by-step:

  1. Head over to Calendars → Calendar Settings
  1. Click “Create Calendar”
  1. Choose Collective Booking
  1. Add your team members, set the location, and give it a clean URL
  1. Boom—you’ve got yourself a shared calendar with synced-up team availability 🎯

What’s This “Primary Owner” Thing?

Every collective calendar needs a Primary Owner—the main point of contact for each booking.

Here’s what that means:

  • They become the appointment owner
  • They get assigned the contact (if assignments are enabled)
  • They’re usually the first person you add—but you can change that later

⚠️ Important: All participants still get notified when a booking happens, so no one’s left in the dark. 📬

Want to Charge for Appointments? You Can.

Yup, you can attach payment to your collective calendars, too.

Here’s how it works:

  • The client pays first 💳
  • Then the meeting gets confirmed 📅
  • No payment = no booking = no wasted time (or no-shows)

Whether you’re offering paid consultations or premium onboarding sessions, this adds a layer of automation and security that just works.

 Why I Love This Feature (And You Will Too)

I’ve seen Collective Booking totally clean up the chaos for agency owners and sales teams.

Instead of juggling a bunch of tools or Slack messages, now:

  • Your team shows up aligned 🧠
  • Clients book without friction 🙌
  • You look like a total pro 😎

And if you’re combining this with Stripe, smart automations, and our HL Pro Tools stack… you’ve basically built yourself a self-scheduling, revenue-generating, team-aligning machine.

Want Help Making This Work for Your Agency?

Want done-for-you tools, weekly strategy calls, and the most helpful HighLevel community online?

Join us at hlprotools.com and make your HighLevel setup run like a machine.💡

You’ll find:

  • Pre-built tools that plug right into your account ⚙️
  • Weekly strategy Zooms to keep you ahead 📈
  • And training that doesn’t make your eyes glaze over 🧠

Ready to stop guessing and start dominating with HighLevel?

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevelÂŽ.

About HL Pro Tools

HL Pro Tools is the only white label HighLevelÂŽ support with a money back guarantee to help your agency sell more & retain clients longer.

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevelÂŽ.