You know those Zoom calls where you’re expecting just another “feature rundown,” and suddenly someone asks the question that unlocks a whole rabbit hole of solutions?

That’s exactly what went down in one of our recent HL Pro Tools live sessions with the man himself—Mario Aldayuz, Head of Partnerships at HL Pro Tools. 💥

We weren’t just geeking out about new features. We dug into real-world custom use cases—the kind of problems actual agencies face every day. 

And spoiler alert: Stripe came up a lot.

So if you’re trying to make HighLevel and Stripe play nice—especially for abandoned cart automation or custom workflows—you’re gonna want to keep reading.

The Real Deal with Stripe + Abandoned Cart in HighLevel

Let’s start with a truth bomb 💣:

HighLevel’s “Abandoned Cart” trigger ONLY works when the checkout is done through a native HL page AND the contact info is already captured.

If your client uses any kind of third-party checkout flow—or you’re pulling sales from multiple sources—you’re probably missing a chunk of automation juice. 😬

But don’t worry—we’ve got a fix (actually, two).

Option 1: Webhooks from Stripe → HighLevel

If you’re a little more on the tech-savvy side (or don’t mind getting your hands dirty), Stripe’s native webhooks are a super solid option.

You can trigger HighLevel workflows based on Stripe events like:

• checkout.session.completed
  
• invoice.payment_failed
  
• customer.subscription.updated
  

Basically, anytime something happens in Stripe, you can kick off an automation in HL. 🤖

Option 2: Use the Free Plugin (No Code Required)

If the idea of messing with webhooks makes your eye twitch 👀, good news: there’s a free, no-code way to automate Stripe + HL.

The Marketplace plugin “Stripe Automation Actions” by GHL Plugins is a total gem 💎. It lets you:

✅ Trigger workflows from Stripe events
✅ Automatically tag or update contacts
✅ Assign them to campaigns or memberships
✅ No webhook setup, no Postman, no stress

🛎️ Quick Win:
Install this plugin if you’re running recurring payments, memberships, or checkout pages outside of HL. 

It’ll save you hours of manual work and eliminate “wait… did they actually buy?” confusion.

What This Means for Your Agency

At the end of the day, what this session reminded me of is simple: HighLevel gives us the tools. HL Pro Tools helps us use them. 💡

These Stripe use cases aren’t just about tech—they’re about experience. Whether you’re fixing abandoned cart leaks or building smarter workflows, the question is always:

👉 Are you doing it the hard way, or the right way?

Here’s What I’d Do Next:

✅ Check your abandoned cart workflows. Are they actually triggering? Are they HL-native or Stripe-based?
✅ Explore both solutions—webhooks if you’ve got dev resources, the plugin if you want speed + simplicity.
✅ Join our next live session so you’re not figuring this out alone.

Want to Go From “Trying Stuff” to “Crushing It”?

Then you need to be on hlprotools.com. That’s where we keep all the plug-and-play workflows, templates, and real support that actually helps you move faster inside HighLevel.

👨‍💻 Live Zoom troubleshooting
📦 Tools that save you weeks of building
🎓 Training that doesn’t put you to sleep

Check it out. Your future self will thank you.