Look—I get it. When you first dive into HighLevel, you want to launch funnels, run ads, and start closing SaaS deals yesterday.
But here’s the hard truth: If your foundation sucks, your growth will break everything.
That’s why we hosted a 🔥 Zoom training with Mario Aldayuz, our Head of Partnerships at HL Pro Tools, to walk through exactly how to configure your HighLevel agency the right way—from day one.
This post is for you if:
- You’re brand new to HighLevel and not sure where to begin 🫠
- You’ve been winging it and now things feel messy 😬
- You want to actually look like a pro when clients log in 💼
Let’s break it down.
Step 1: Set Up Your Agency Like You Mean It
HighLevel gives you a powerful control center—but you need to customize it for your brand.
Here’s what Mario covered that every agency owner should do:
✅ Upload your logo and branding
Clients should see your brand everywhere—not HighLevel’s. This includes favicon, app icon, and login screen. First impressions matter.
✅ Set your default time zone
This one’s easy to miss, but it’ll mess with your appointments and automations if it’s off. Fix it once, never deal with it again.
✅ Customize the system email and calendar links
💡 Pro Tip: White-label these URLs. A link from agency.yourdomain.com looks 100x more legit than a random GHL subdomain. It’s not just a flex—it builds trust.
Step 2: Don’t Let Domains Derail You
This is the part where most people panic—DNS settings. CNAMEs. Cloudflare. 😵💫
But it’s not that deep, especially when you know what to do:
📍 Use subdomains like go.yourdomain.com, app.yourdomain.com, and calendar.yourdomain.com
💪 Cloudflare makes DNS updates smoother and adds a layer of security
🔁 Set up redirects so everything flows to one clean ecosystem
“Your domain setup is like your office address. If it’s confusing, no one shows up.”
Step 3: Integrate Stripe + SaaS Configurator (the Right Way)
Wanna know the fastest way to lose a SaaS customer?
Charge them wrong—or worse, don’t charge them at all. 💀
Mario emphasized this loud and clear: You need to configure your SaaS plans properly.
Here’s how to do it:
🧾 Create clear SaaS packages (Starter, Pro, Premium, whatever)
🔗 Connect them to Stripe products (each package = 1 Stripe product)
📦 Match features to what they get access to in the HighLevel account
⚠️ Avoid overlapping triggers that double-charge or confuse onboarding
And remember—test your automations before launching anything live.
Bonus: It’s the Little Settings That Make You Look Big
✨ Calendar branding
✨ White label API domains
✨ Notifications sent from your support email (not no-reply@gohighlevel.com)
These seem small, but they separate the hobbyists from the pros.
“Details don’t just improve UX—they build trust.”
What You Should Do Next:
Here’s your step-by-step launch pad from today’s blog:
🚀 Upload your logo, favicon, app icon
🌍 Set up custom domains through Cloudflare
💳 Connect Stripe to your SaaS Configurator
📬 White-label your emails, SMS links, and calendar URLs
✅ Test everything like your rent depends on it
Ready to Skip the Trial-and-Error?
You don’t have to figure this all out alone.
At HL Pro Tools, we’ve done the hard part for you:
🛠️ Prebuilt SaaS snapshots
📈 High-converting funnels
🎓 Step-by-step trainings
👥 Live support from people who actually use HighLevel
👉 Visit hlprotools.com now and set up your agency like a pro—without pulling your hair out.