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Where AI in HighLevel Actually Works and What to Do Next

Let’s talk about AI—again. Not because it’s trendy (even though it is), but because this stuff actually works when you stop overcomplicating it.

If you’re using HighLevel and you’re not messing around with AI yet… you’re behind. 

But don’t worry, this isn’t another blog post telling you to “embrace the future” or “leverage machine learning.”

This is about what’s working right now inside HighLevel when it comes to AI, and how to use it to actually grow your business without needing to be some coding wizard.

AI Isn’t Replacing You—It’s Replacing the Boring Stuff

Look, I’m not here to hype up AI like it’s the second coming of sliced bread.

But what I will say is: AI is here to take the annoying, repetitive, time-sucking stuff off your plate.

We’re talking things like:

  • 🧠 Classifying leads automatically
  • 📞 Routing calls based on buyer/seller intent
  • ✍️ Writing client emails, blog posts, or responses at scale
  • 🤖 Auto-follow-ups after a missed call

The real win? AI doesn’t sleep, doesn’t forget, and doesn’t call in sick.

And when you plug it into HighLevel workflows the right way… it’s magic. Not flashy, futuristic, sci-fi magic—just real, practical business magic.

So What’s Actually Working with AI in HighLevel?

Let’s break it down 👇

✅ 1. Voice AI That Doesn’t Make You Cringe

Voice AI inside HighLevel is only as smart as the questions you feed it. If you ask it to “analyze emotional urgency and infer caller needs”… it’s gonna break.

Instead, try this:

“Are you calling to buy or sell a home?”
“Would you like to speak to an agent now?”

Simple, binary questions = smarter responses. 

✨ Bonus: You can route based on those answers in real time, without ever touching the phone.

2. Content Workflows That Don’t Suck Your Soul

Writing social captions, emails, or client blogs every single week? 😩
Been there.

That’s where tools like:

  • ChatGPT (long-form magic)
  • TextCortex (short, punchy stuff)
  • Hey Levi (instant call recaps + action items)

Plug them into your workflows and suddenly your content is getting done without sacrificing half your week.

3. Lead Management on Autopilot

AI isn’t just about generating stuff—it’s about filtering out the noise.

Use it to:

  • Auto-categorize incoming leads
  • Score them based on their behavior
  • Drop them into the right campaigns instantly

Think of it like a super-assistant that never forgets and always follows instructions.

Where AI Still Struggles

Not gonna lie—AI isn’t perfect.

Things like:

  • Long-term memory
  • Deep contextual understanding
  • Emotional nuance

But for now? You don’t need it to be perfect. You just need it to be consistent, fast, and simple.

Final Thought: AI Doesn’t Have to Be Complicated

If you take one thing away from this, let it be this:

The simpler you make your AI workflows, the better they perform.

You don’t need some elaborate, futuristic setup. You just need: 

✅ A clear goal
✅ The right tool for the job
✅ A repeatable system that actually works for your team

Cool Free Thing

Before you can help businesses with your service, you need to establish trust. The quickest way to earn trust? ⭐️ Testimonials.

In the spirit of free stuff… I want to give you my team’s Testimonial Workflow. It makes gathering, editing, and organizing testimonials so easy it should be illegal.

👉 Grab the free walkthrough here

Want More HighLevel Shortcuts?

If you want more proven tools, workflows, and automations like this one…

👉 Head over to hlprotools.com You’ll find the templates and systems that actually make HighLevel work the way you thought it would the first time.

No fluff. Just stuff that works.

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevel®.

About HL Pro Tools

HL Pro Tools is the only white label HighLevel® support with a money back guarantee to help your agency sell more & retain clients longer.

Do you want the HighLevel fast-track?

We bundled all the goodness we created for ourselves over the past 18 months into a complete training to sell more & retain clients longer with HighLevel®.