How to Allow or Prevent Duplicate Contacts within HighLevel
Key Takeaways
- This tutorial will show you how to allow or prevent duplicate contacts within HighLevel.
- To learn more about importing contacts, visit the article “How to Import Contacts” for step-by-step guidance.
This tutorial will show you how to allow or prevent duplicate contacts within HighLevel. To learn more about importing contacts, visit the article “How to Import Contacts” for step-by-step guidance.
Navigate to Settings > Business Info > General within HighLevel. Check or un-check the box to allow or prevent duplicate contact records.
If allowed, the duplicate contact will only work when HighLevel receives a lead from a form or Zap, when leads can be imported one-by-one.
NOTE: If “Allow Duplicate Contact” is on, and you try to import a bulk upload, an error will occur.
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