Using the HighLevel Eliza AI Automatic Booking Bot
Key Takeaways
- Eliza is the HighLevel’s AI booking bot.
- If your HighLevel is enabled with this feature, you can use the conversational tool within your workflows to automate booking appointments for your customers.
Eliza is the HighLevel’s AI booking bot. If your HighLevel is enabled with this feature, you can use the conversational tool within your workflows to automate booking appointments for your customers.
Eliza is built on top of Google’s Dialogflow technology, allowing for powerful, automated booking conversations for your customers. Follow these steps to set up Eliza for your Workflows, allowing you to automate your appointment booking process:
Step 1: Create a Workflow (or edit an existing one)
Step 2: Add the HighLevel Eliza AI Booking Bot action
Step 3: Customize the action configuration
Tired of Being the Admin, the Marketer, and the Closer?
You didn't start your business to spend hours building funnels, managing calendars, and chasing follow-ups inside HighLevel. What if someone else handled all of that for you?
Our HighLevel-trained virtual assistants know the platform inside and out — workflows, pipelines, social scheduling, reporting — so you can focus on closing deals and growing your business. Starting at only $164 per week.
- Choose the HighLevel calendar you want the appointment to be booked for
- Choose the amount of time you want the bot to “pay attention” for the Processing Duration
- Choose the initial message you want to send and check the box for “Send First Message” (unless you’ve done this in another way)
- Save the action to confirm your changes.
Step 4: Customize the rest of the Workflow.
- If the bot is successful in booking the appointment, the contact will go down the left “Yes” path. If the bot is not successful, the contact will go down the right “No” path.
- (You can further customize the paths as you wish.)
Step 5: If the bot did not book the appointment, the next path option will be “Yes” or “No” for did the bot time out?
- If the bot timed out, you will want to add in a human rollover option (for the “Yes” option).
- (You can continue to further customize the paths as you wish.)
- Save the Workflow to confirm your changes.
Step 6: Test the Workflow and HighLevel AI Bot
- We recommend testing the HighLevel Eliza AI Bot Workflow yourself, with a test contact record, so you can best understand how it works and see how your contacts will experience it.
- Create a test contact record for yourself, and run through the Workflow.
The Complete Operator's Playbook
Weekly strategies from top-performing agencies
Join 5,000+ operators who get weekly tutorials, templates, and strategies that are actually working right now.
Matt @ HLPT
Founder, HL Pro Tools
Matt and his team of 250+ are known for making it easy to win with GoHighLevel. They bundle tools, trainings and team time for a complete solution. You can use them for all your HighLevel needs from white label support to done-for-you fractional marketing services.
Related Articles
HighLevel Calendars 101: The Complete Guide to Setting Up Booking Calendars
Learn how to set up booking calendars in HighLevel. This complete guide covers calendar types, availability settings, booking widgets, confi
Matt @ HLPTAppointment Reporting within HighLevel
The Reporting Tab includes a specific report on your appointments booked within HighLevel. Using various available filters, you can view the
Matt @ HLPTCalendar Sync Options in HighLevel
There are different options for syncing the calendar in HighLevel. It is important to understand these options, to ensure you choose the bes
Matt @ HLPT